FREQUENTLY ASKED QUESTIONS
At our store (First floor) Darence shopping complex, 116 Alagbole-Akute road, opp First Bank, Akute or we deliver it to your doorstep
Most items will be delivered within 3 working days. However, orders from outside Lagos may take a bit longer not more than 7 working days most cases.
You will receive email notifications with information of the estimated time your goods will be delivered. Order status information will be updated on your profile
Yes, there is minimum order quantity for customized products.
If for any reason, you are not happy with your order and wish to make a return, we offer a five days return policy. Our return policy is stated below.
In any event, the package/product sent to you is not the same as what you ordered, please notify our customer care service. You will be required to take photographic proof of your delivered goods, and a return case will be opened on your behalf. We will be happy to do a replacement for you after verification.
In the case of damage on delivery, please take a photograph and notify our customer care. A return case will be open on your behalf, and we will be happy to do a replacement for you.
Order status information will be updated on your profile.
Yes, you can change your order. Refund on canceled order will attract transaction charges. Refund process begins after we have completed the evaluation of your returned product. We will send you an email notification once return examination completed and transfer your fund back to the same account that made the payment. The same rule applies for card transactions
We deliver books to all the states in Nigeria. Kindly see our delivery timeline below
Within Lagos 1 – 5 Days (₦630)
Outside Lagos 3 – 7 Days (₦2100)
Free shipping on orders over ₦20,000 within Lagos and ₦35,000 outside Lagos
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